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Random downtime
You may have noticed in the last few days the TgR website (and associated sites such as TrannyTix) have been going off line for short periods. This is particularly frustrating in the chat room (where it results in most of the people being thrown out), or when trying to buy a ticket to TransFormal.
I have contacted our hosting provider and they are aware of the issue. We share our server with others – and there is some rogue web site playing up at the moment (hopefully not ours!). They are trying to track it down so hopefully things will go back to normal soon.
If not, they have offered to move us to somewhere a bit quieter….but I always say the server you know is better than the one you don’t… anyhow I don’t want to wrap up all those fragile bits of the website and pack them carefully in boxes for the removalists.
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1 Reply
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Looks like it’s fixed already.
For the tech-heads here is the reply I got:
Quote:Hi Amanda,I saw this ticket earlier and would like to let you know that I am also aware of this issue. Specifically the apache server had an issue of seg-fault error after a graceful restart. We have a system to automatically check apache every X minutes so after the graceful restart and it died, the other process checks and restarts it – that’s why you only noticed a brief downtime whenever a graceful restart happened.
I have found the cause of the problem for this and fixed it, so that a graceful restart will no longer kill apache. You won’t see the downtime problem again. As for the other busy site on the server, we are keeping a close watch over it and we have also informed the site owner. We are going to move it to a separate server so that it won’t cause any problems to other sites.
Thank you for your understanding.
Jimmy