-
Website migration
The hosting company that we have used for many years was taken over a year or so ago, and they finally got round to moving all the old accounts to their new super system. In the process bits of the website stopped working.
At the moment it appears that the Recent Posts lists in the forums are broken, but there may be other technical issues. -
10 Replies
-
Thanks for keeping the boat afloat
-
The alarm bells should have rung a year ago when the small ISP we have been hosted with for over 17 years said they had sold up to a big international hosting company. Of course there would be great advantages in being part of a large company that offers so many services we don’t need or want. But it was business as usual and nothing changed.
The sirens should have gone off when I received an email telling me that our website was going to be ‘migrated’ And though lots of things would change as we ascended to their ‘cloud’ I wouldn’t have to do anything. What service was promised.
Of course they didn’t deliver – except for an email saying we had been migrated, here was my exciting new login, and by the way, it was time to pay the annual fee.
I started receiving emails intended for someone else, chunks of the forums fell apart, and all my email clients crashed.
Then I discovered that if you want to talk to someone technical who knows the difference between php and pop you have to hand over your credit card. Instead my emails about the obviously technical issues I faced were responded to by the level 1 ‘Have you tried plugging it back in’ helpless desk.
So we fixed things up the slow and time consuming way. It turned out the care they lavished on migration didn’t extend to ensuring that the environment on the new server was actually consistent with a web site developed more than 5 years ago.
You can tell I’m impressed.
But I fear there is worse to come. Next year when the hosting package bill is due I expect they will put up the price to reflect the improved level of service they are offering now.
Have a relaxing Easter..
-
Bugger!
-
Oh well that’s just another reason 2020 is not shaping up to be a good year.
isn’t it nice how they use the term “migration” inferring that we are moving to a better place !!
More like putting us in a Leaky boat when being told we are abandoning ship.
DIRTY Rotten Scoundrels!!!
-
Brings back so many memories from my years working in IT. But at least in those years I didn’t have to put up with Front Desks who knew nothing.
So thank you for all your efforts.
PS I hope you are working hard at learning new Geordie songs to sing at TransActShon – if that bloody virus will buzz off. -
I always find it interesting that there seem to be so many people with IT backgrounds in the Trans community given that we regard ourselves as Non Binary !!
Adrian when the time comes for some $$$ support to keep the website running , I doubt if you will have any problems with this community supporting you. .
-
Hi Caroline,
Here, here.Elizabeth
-
Great work Adrian….I wouldn’t have the patience honey xx
-
The fun isn’t over yet. Over the last few weeks we have noticed other obscure bits of the website that have been broken in the move to a new server.
The digest emails stopped being sent – so I’ve taken to triggering them irregularly when I remember.
And Vanessa spotted that the picture upload to the personal albums doesn’t work any more. That might be a bit tricky to fix. So please be patient.
-
Adrian wrote:Vanessa spotted that the picture upload to the personal albums doesn’t work any more.
After crashing the website in my exploration last night I found the bit of the picture uploader that had been broken by the server move. I think it all works again… but if it doesn’t please break it to me gently!
